Health & Safety Guidelines

Our Estate will be open Thurs – Mon by appointment.

As we begin to reopen for tastings, we will continue to keep safety our primary concern. We will be observing social distancing and taking preventive measures to keep our employees and you—our valued guests—safe.

Please see the FAQs below to become familiar with what changes to expect when visiting.

 

How do I make a reservation?
For groups of 6 or less (including non-tasters), please make your reservation on VinoVisit. If you have any questions or have any trouble making an appointment, please reach out to TastingRoom@matanzascreek.com or 707-521-7019.

Will walk-ins be welcome?
To maintain the safety of our guests and employees, we are not currently offering walk-in tastings, tours, or picnics. Reservations will be required.

May I bring a picnic / outside food?
Yes, you may picnic on our property. Reservations Required. In addition, a minimum bottle purchase is required. No outside alcohol is permitted on property. Please contact us to reserve a picnic table TastingRoom@matanzascreek.com or 707-521-7019.

Are Pets Allowed?
Yes! Well-behaved pets are allowed on leash.

Are Kids Allowed?
Due to the nature of our property, we can only receive guests of legal drinking age, 21 and older.

Is Curbside Pick-Up still available?
Curbside Pick-Up is available Thursdays through Saturdays by appointment for pre-paid orders. You can place your order online here. Select ‘Pick up at the winery’ when placing an order online and then simply follow the link in your order confirmation email to schedule your appointment.

Do I need to wear a face covering?
Yes, guests must arrive at the winery for their reservation wearing a face covering. It may be removed once checked in and safely 6 feet from people outside their group. Guests are required to wear a mask anytime they are not able to be socially distant from our team or other guests. Our team will always be wearing masks to minimize contact with guests.

If you are unable to wear a face covering due to a medical condition, please contact our team in advance so that we can make accommodations. TastingRoom@matanzascreek.com or 707-521-7019.

How will Social Distancing be implemented?
Our tastings will all be outdoors to ensure a distance of at least 6 feet between parties. No groups larger than 6 will be allowed (including non-tasters). There will also be a limited number of reservations per day based on available space.

What other measures will be taken to ensure safety?
All staff will go through a daily pre-shift health screening. We will also be thoroughly sanitizing surfaces prior to and following your visit as well as providing hand sanitizing stations for your use while visiting.

In addition, we will follow all proper sanitizing and personal hygiene requirements consistent with CDC guidelines and use limited contact protocols for all transactions.

What is the best time to visit to see the Lavender fields in bloom?
The end of June and beginning of July are when the lavender is at its peak color and aroma. If you have any additional questions about lavender, please contact lavender@matanzascreek.com or 707-521-7026.

Are reservations required to visit your lavender fields?
A reservation is not required to walk around our lavender fields. We ask that you please follow the signs and park in the designated lavender parking area instead of using the Tasting Room parking spaces.

If you are a photographer using the fields for profit, please see below.

Can I come to the property to take photos?
If you are a photographer using our property for profit, a copy of your insurance must be provided, and an Appointment is Required. A minimum bottle purchase is also required. Please contact us TastingRoom@matanzascreek.com or 707-521-7019.

If I have additional questions, who can I contact?
We're here to help! For additional questions about visiting the Estate, please contact TastingRoom@matanzascreek.com or 707-521-7019.

For all other, please contact our Customer Service team at info@matanzascreek.com or 707-521-7007.